GDPR POLICY
This Confidentiality Policy is fully integrated into the General Conditions of Sale offered by the company TBM972 (hereinafter the “Company”).
The Company offers electrical installation work in all premises (hereinafter the “Services”) to its customers (hereinafter the “Customers”).
The Company uses an online solution "Wix" intended for individuals and professionals allowing to benefit from a website, to constitute a database of its Customers (hereinafter the "Customer Data") and to use a service of Direct marketing.
The Company is responsible for processing Customer Data.
The Company, mindful of the Customer's personal data, undertakes to ensure the compliance of the processing operations carried out in its capacity as data controller, in accordance with the provisions of Regulation 2016/679 of the European Parliament and of the Council dated April 27, 2016. (the "GDPR").
To do this, the Company uses a solution that complies with the GDPR and has implemented a strict confidentiality policy in order to guarantee an optimal level of protection of the data collected from the Customer.
This privacy policy is intended for Customers using the Services offered by the Company.
ARTICLE 1. PERSONAL DATA COLLECTED
The Customer consents to the processing of the personal data listed above.
The Customer is informed that the Company does not collect any sensitive data within the meaning of the laws and regulations in force.
The Customer undertakes to communicate only exact, complete data, regularly updated on his identity and his information. The Company cannot under any circumstances engage its responsibility in the event of communication of obsolete, illegal or contrary to public order data.
Cookies
The Company informs the Customer that it places cookies or similar tracking technologies on the Customer's terminal, when the latter consults the Site, and collects the following data:
Internet Protocol (IP) address;
Browser version of the terminal used;
Site navigation / navigation data;
Functional cookies.
The purposes of processing the data collected via cookies and tracers as well as the management of cookies will be detailed in article 7.
ARTICLE 2. PURPOSE OF THE PROCESSING IMPLEMENTED
The Company collects, processes and stores the data transmitted by the Customer as part of the access to the Services.
In addition, subject to its express acceptance, the Customer may receive direct marketing solicitations from the Company TBM972.
If the Customer's personal data is collected by telephone, an email confirming consent will be sent to the Customer.
Thus, the Company only collects and processes the Customer's personal data for the strict execution and optimal use of the Services it offers.
The Customer is informed that the processing carried out by the Company is also intended to establish statistics on the use of the Services.
The Company informs Customers that no personal data will be collected without its express prior consent.
The Company informs the Client that the data is only kept for the duration of the contractual relationship expressly necessary for the purpose of the processing.
ARTICLE 3. OBLIGATIONS OF THE COMPANY
In its capacity as data controller, and in accordance with the laws and regulations in force, the Company undertakes to:
Collect data from the Company's Customers only for the purposes described in article 2;
Keep a register of treatments;
Put in place all the technical and organizational measures to ensure the security of the treatments carried out;
Restrict access to Customer data to only those duly authorized for this purpose;
Raise awareness and train staff in data processing;
Guarantee all rights of access, portability, erasure, rectification and opposition of
Customers regarding their data collected when using the Services;
Notify the CNIL of any security breach presenting a high risk for the rights and freedoms of
Customers within 72 hours of discovery of the breach;
Destroy Customer data in the absence of contact with the Company for a period of three (3) years.
ARTICLE 4. ACCESS TO COLLECTED DATA
The Customer has at any time, in advance, during or after the processing, a right of access, copy, rectification, opposition, portability, limitation and deletion of data concerning him. .
He can configure his data directly via his personal account or exercise his rights by sending an email to the following address: commercial@redoneantilles.com) or by post to the following address TBM972 17, rue du commerce, 97200 Fort de France and this, subject to justifying his identity.
The Customer is duly informed that the deletion of his personal account results in the deletion of access to the Services and of the data related to the use of the Services.
The Customer is informed that Customer Data is kept for a period of sixty (60) days from the date of termination, except for any data for which a longer retention would be required by law or regulation.
In addition, the Client may at any time question the Company if he considers that his rights have not been respected. In the absence of a satisfactory response, the Customer may lodge a complaint with the CNIL. For more information, the Company invites the Client to consult his rights on the CNIL website available at the following link: www.cnil.fr.
ARTICLE 5. HOSTING OF PERSONAL CUSTOMER DATA
The Company informs the Customer that the data collected for the performance of the Services may be transferred to the United States to the hosting service of the GOOGLE Company, adhering to the Privacy Shield system, this to which the Customer is expressly informed herein. The Company informs the Customer that the service provider in charge of hosting their data guarantees all the security measures that they can legitimately expect. The Client is informed that, according to his discretionary choice, the Company may change host in favor of accommodation located elsewhere, within the European Union.
ARTICLE 6. MANAGEMENT OF COOKIES
A cookie is a text file placed, subject to the Customer's choices, on his computer when visiting a web page. Its purpose is to collect information relating to the Customer's navigation and to send him services adapted to his terminal (computer, mobile or tablet).
The Customer is therefore informed that the use of the Services involves the storage of “Cookies” files, connection cookies, other tracers or similar technologies on the Customer's terminal.
The Client is informed that the Company places cookies and tracers on his terminal in order to allow (i) the Client to identify himself, (ii) the Company to administer the Client's personal space, (iii) to improve the content of the Site, or where applicable (iv) for the purposes of measuring the Site's audience by calculating statistics on the pages consulted by the Customer and determining the most used Services.
The Customer is informed that cookies and tracers will be placed on his terminal for a period of thirteen (13) months.
The Customer can configure his browser at any time to receive a notification when a cookie is sent or to refuse cookies.
However, some of the features of the Services may not work without cookies.
In addition, if most browsers are configured by default and accept the installation of all cookies, the Customer has the possibility, if he wishes, to choose to accept the deposit of all cookies, other than functional cookies, or to reject them systematically or to choose those that it accepts according to their issuers, and this by making the following settings.
The Company informs the Customer that he can revoke his consent at any time by modifying these settings.